Terms of Use

TicketSoft owns and operates its websites, platforms, and applications (collectively, the "Platform"). The Platform enables Users to discover live events, follow artists or organisers, receive updates and notifications, access ticketing-related services, and interact with content made available through the Platform.

Some Services are offered free of charge, while others may be paid, subscription-based, or delivered through third-party partners.

These Terms constitute a legally binding agreement governing your access to and use of the Services. They apply from the moment you access or register on the Platform and remain in effect for as long as you use the Services, regardless of the device used.

TicketSoft's Privacy Policy, Additional Terms, and Rules are incorporated by reference. In the event of a conflict:

1. Rules prevail
2. Additional Terms prevail
3. These Terms apply last

These Terms define the rights and obligations of the Parties regarding the User's use of the Services.

TicketSoft may modify these Terms from time to time to reflect legal, technical, or business changes. Material changes will be communicated via the Platform or by email. Continued use of the Services after notice constitutes acceptance of the updated Terms.

The Services may include the ability to:

• Discover and follow artists, venues, and events
• Receive notifications and updates
• RSVP to events and sync calendars
• Access digital, recorded, or live content
• Purchase or access tickets (directly or via third-party providers)
• Publish Content or interact with other Users (where enabled)

Availability of features may vary by jurisdiction, device, or Service tier.

By using the Services, the User represents and warrants that they:

• Have read and understood these Terms
• Will not misuse or interfere with the Platform
• Will not introduce malware or harmful code
• Will provide accurate and up-to-date information
• Have reached the legal age required to use online services in their jurisdiction

Use of the Services by unauthorised minors is prohibited.

Certain Services require registration. The User agrees to:

• Provide accurate registration information
• Maintain the confidentiality of login credentials
• Notify TicketSoft immediately of any unauthorised access

The User is responsible for all activity conducted through their Profile. TicketSoft is not liable for losses resulting from the User's failure to safeguard credentials.

Users must not:

• Violate applicable laws or regulations
• Post unlawful, harmful, misleading, hateful, or obscene Content
• Infringe intellectual property, privacy, or publicity rights
• Spam, scrape, harvest data, or engage in phishing
• Reverse engineer or interfere with the Platform
• Impersonate others or misrepresent affiliation

TicketSoft may investigate and take appropriate action, including removal of Content or suspension or termination of accounts.

TicketSoft may, at its discretion and without prior notice:

• Suspend or terminate User accounts
• Remove Content
• Restrict access to Services
• Cooperate with law enforcement or regulators where required

Users may close their account via account settings or by contacting support@ticketsoft.com. Certain Personal Data may be retained to comply with legal obligations, as described in the Privacy Policy.

Account deletion is permanent and may result in loss of Content and data.

TicketSoft processes Personal Data in accordance with its Privacy Policy, which forms part of this Agreement.

The Platform is provided "as is". TicketSoft does not guarantee uninterrupted availability and may modify or discontinue Services at any time.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE".

TICKETSOFT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SERVICES.

Certain jurisdictions do not allow some limitations; applicable law prevails.

The User agrees to indemnify and hold TicketSoft harmless from claims arising from:

• Breach of these Terms
• Violation of applicable law
• User Content or User conduct

• Support: support@ticketsoft.com
• Third-party services: Used at User's own risk
• Data charges: User is responsible
• Assignment: TicketSoft may assign this Agreement freely

These Terms remain in force while the User uses the Services.

If any provision is unenforceable, the remainder remains in effect. The Parties will seek to reflect original intent as closely as possible.

Disputes shall be resolved by individual binding arbitration administered by JAMS, except for disputes relating to intellectual property rights.

Users waive the right to jury trials and class actions.

Notices of dispute must be sent to:

TicketSoft Technologies Inc. is a wholly owned subsidiary of TicketSoft Limited, an Irish company.

While TicketSoft Limited is the parent company of the TicketSoft group, TicketSoft Technologies Inc. operates the Platform and is the contracting party under these Terms.

Copyright (c) 2026 TicketSoft Technologies Inc.